Terms and Conditions

1. Acceptance of Terms

These Terms and Conditions (“Terms”) govern your access to and use of the TrustFully website located at trustfully.law (the “Website”), including all content, features, and services available on or through the Website. By accessing or using the Website in any manner, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.

These Terms apply to all visitors, users, and others who access or use the Website, including individuals who submit contact forms, schedule consultations, or communicate with TrustFully through any channel linked from the Website.

These Terms are in addition to any engagement agreement, fee agreement, or other written contract entered into between you and TrustFully in connection with the provision of legal services. In the event of any conflict between these Terms and a signed engagement agreement, the engagement agreement controls.

2. No Legal Advice — No Attorney-Client Relationship

Jurisdiction and applicability. TrustFully is licensed to practice law in the State of Missouri only. The content on this Website is written with Missouri law in mind and may not accurately reflect the law of any other state. Nothing on this Website should be relied upon as applicable to your situation if you are located outside of Missouri or if your legal matter involves the law of another jurisdiction.

Legal information changes. Laws, regulations, tax figures, court procedures, and legal standards change frequently. Content published on this Website reflects the state of the law as understood at the time of publication and may not reflect subsequent changes. TrustFully makes no representation that any content remains current or accurate as of the date you access it. Always consult a qualified, licensed attorney for advice regarding your current legal situation.

No guarantee of outcome. Nothing on this Website constitutes a guarantee, warranty, or prediction of the outcome of any legal matter. Prior results described on this Website do not guarantee similar outcomes in other matters. Every legal matter is fact-specific and the outcome depends on circumstances that vary from case to case.

Advertising compliance. Pursuant to the Missouri Rules of Professional Conduct, TrustFully is required to advise you that the choice of a lawyer is an important decision and should not be based solely upon advertisements. This Website constitutes attorney advertising under applicable rules.

3. Who We Are

This Website is owned and operated by STL Estate Plan, LLC, a Missouri limited liability company operating under the trade name TrustFully. Our principal place of business is located at 401 Pine St, Saint Louis, Missouri 63102.

TrustFully provides estate planning, business planning, probate, guardianship, Medicaid planning, and related legal services to clients in Missouri. Derek Haake is the licensed Missouri attorney responsible for the legal services provided by TrustFully and the content published on this Website.

You may contact us at:
Email: support@trustfully.law
Phone: (314) 732-1547

4. Use of This Website

You may use this Website only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Website in any way that violates any applicable federal, state, local, or international law or regulation
• Use the Website to transmit or facilitate the transmission of unsolicited or unauthorized advertising, promotional material, spam, or any other form of solicitation
• Attempt to gain unauthorized access to any portion of the Website, any server on which the Website is hosted, or any database, account, or system connected to the Website
• Use any robot, spider, scraper, or other automated means to access the Website for any purpose without TrustFully’s express written permission
• Interfere with or disrupt the integrity or performance of the Website or the data contained therein
• Reproduce, duplicate, copy, sell, or exploit any portion of the Website or its content for any commercial purpose without TrustFully’s express written consent
• Impersonate or misrepresent your affiliation with any person or entity in connection with your use of the Website
• Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable

TrustFully reserves the right to terminate or restrict your access to the Website at any time, without notice, for any violation of these Terms or for any other reason at TrustFully’s sole discretion.

5. Website Content and Accuracy

TrustFully makes reasonable efforts to ensure that the content published on this Website is accurate and up to date at the time of publication. However, the law changes frequently and the content on this Website may not reflect the most current legal developments, statutes, regulations, or case law. TrustFully expressly disclaims any obligation to update website content on any particular timeline.

Tax and financial figures. Where this Website references specific tax exemptions, exclusions, rate thresholds, or other figures (including but not limited to federal estate tax exemptions, annual gift exclusions, and other indexed amounts), those figures reflect the law as of the date of publication and are subject to change by Congress, the IRS, or other authorities. Always confirm current figures with a qualified attorney and CPA before making any financial or legal decisions.

Case results and client examples. Any case results, scenarios, or examples described on this Website are for illustrative purposes only. They do not constitute a guarantee or prediction of outcome. Results in similar matters will depend on the specific facts and circumstances of each situation.

Third-party content. This Website may reference, link to, or incorporate content from third-party sources. TrustFully does not endorse or guarantee the accuracy of third-party content and is not responsible for it.

6. Intellectual Property

All content on this Website — including text, articles, blog posts, guides, graphics, infographics, logos, images, audio, and downloadable materials — is the property of STL Estate Plan, LLC or its content licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may access and use the Website and its content for your personal, non-commercial informational use only. You may print or download limited portions of the content for personal use, provided you do not modify, alter, or remove any copyright or other proprietary notices.

You may not, without TrustFully’s express prior written consent:

• Reproduce, republish, or distribute any content from this Website for commercial purposes
• Modify, create derivative works from, or incorporate Website content into any other work
• Use TrustFully’s name, logo, or trademarks in connection with any product, service, or content not affiliated with TrustFully
• Frame or mirror any content from this Website on any other website or platform

TrustFully respects the intellectual property rights of others. If you believe that material on this Website infringes your copyright or other intellectual property right, please contact us at support@trustfully.law with a description of the alleged infringement.

7. SMS / Text Messaging Terms and Conditions

This section governs TrustFully’s SMS text messaging program and satisfies the messaging terms requirements of The Campaign Registry (TCR), CTIA guidelines, RingCentral’s SMS/MMS Content Policies, and the Telephone Consumer Protection Act (TCPA). These Messaging Terms are incorporated into and form part of these Terms and Conditions.

Program description. TrustFully uses RingCentral, a TCR-registered Campaign Service Provider, to send SMS text messages to clients and prospective clients who have explicitly opted in to receive them. Messages relate to appointment reminders, consultation confirmations, scheduling updates, case communications, and responses to inquiries. TrustFully does not send unsolicited marketing text blasts.

Opt-In. When you opt in to TrustFully’s SMS program, we will send you a confirmation message. By opting in, you agree to receive recurring text messages from TrustFully at the mobile number you provided. Opt-in may occur through:

• Checking the optional SMS consent checkbox on our website contact or intake form
• Verbally consenting during a phone consultation, with confirmation by SMS
• Texting TrustFully directly at (314) 732-1547, which constitutes consent to an SMS response

Consent is not a condition of purchase or service. Your consent to receive SMS messages is entirely optional and is not required to engage TrustFully for legal services or to use any feature of this Website.

Message frequency. Message frequency varies based on your interaction with TrustFully. TrustFully reserves the right to adjust message frequency at any time. Additional messages may be sent based on the status of your matter or your direct requests. Your mobile provider is not liable for delayed or undelivered messages, and carriers are not responsible for message delivery.

Cancellation / Opt-Out. You may cancel your enrollment in TrustFully’s SMS program at any time by replying to any TrustFully message with any of the following keywords: STOP, UNSUBSCRIBE, QUIT, CANCEL, or END. After receiving your opt-out request, TrustFully will send you a single confirmation message and no further text messages will be sent to your number unless you affirmatively re-subscribe.

Help. For support regarding our SMS program, reply HELP to any TrustFully text message at any time. You may also email support@trustfully.law or call (314) 732-1547.

Transfer of number. Before changing your mobile number or transferring your mobile number to another individual, you agree to either: (a) reply STOP from the original number; or (b) notify TrustFully at support@trustfully.law with your old number. This obligation is a condition of your participation in the TrustFully SMS program.

No purchased lists. TrustFully does not send SMS messages to lists purchased from third parties or generated by third-party lead sources. We only message individuals who have actively and explicitly consented to receive messages from TrustFully.

Carriers. Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to network availability and your carrier’s terms of service.

Privacy. Your mobile number and SMS opt-in information are handled in accordance with our Privacy Policy. Your mobile number will not be shared with third parties for their own marketing purposes. SMS data may be processed by RingCentral as our messaging platform and registered with The Campaign Registry (TCR) as required for carrier compliance.

Changes to Messaging Terms. TrustFully reserves the right to change or terminate the SMS messaging program at any time. TrustFully also reserves the right to update these Messaging Terms at any time. Changes are effective immediately upon posting. If you do not agree to updated Messaging Terms, you should opt out of the SMS program by replying STOP. Your continued participation in the program following any posted change constitutes your acceptance of that change. TrustFully also reserves the right to change the phone number or sender identification from which messages are sent.

8. Third-Party Links and Services

This Website may contain links to third-party websites, services, or resources — including but not limited to scheduling platforms, review sites, social media platforms, and reference resources. These links are provided for your convenience only. TrustFully does not control third-party websites and is not responsible for their content, privacy practices, accuracy, or availability. A link to a third-party website does not constitute an endorsement, sponsorship, or recommendation by TrustFully.

Your use of any third-party website or service is governed by that site’s own terms and conditions and privacy policy. TrustFully encourages you to review the terms and privacy policies of any third-party site you visit.

TrustFully uses certain third-party services to operate this Website and provide services, including but not limited to:

• Calendly — online appointment scheduling
• RingCentral — SMS and business communications
• Payment processors — secure processing of service fees
• Analytics platforms — website performance monitoring

Use of these third-party services is subject to their respective terms of service and privacy policies. TrustFully is not responsible for the data practices of these providers, except as described in our Privacy Policy.

9. Disclaimer of Warranties

THIS WEBSITE AND ALL CONTENT, INFORMATION, AND SERVICES PROVIDED THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TRUSTFULLY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• WARRANTIES AS TO THE ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, OR USEFULNESS OF ANY CONTENT ON THE WEBSITE
• WARRANTIES THAT ANY LEGAL INFORMATION ON THE WEBSITE IS APPLICABLE TO YOUR SPECIFIC SITUATION OR JURISDICTION

You use this Website and its content at your own risk. TrustFully does not warrant that any information on this Website is free from errors, omissions, or inaccuracies, or that it reflects the current state of the law.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TRUSTFULLY, STL ESTATE PLAN LLC, AND THEIR RESPECTIVE MEMBERS, MANAGERS, ATTORNEYS, EMPLOYEES, AGENTS, AND CONTRACTORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING FROM OR RELATED TO:

• Your access to or use of (or inability to access or use) this Website or any content on it
• Any reliance placed on information or content obtained through this Website
• Any errors, omissions, or inaccuracies in Website content
• Any unauthorized access to or use of TrustFully’s servers or any personal information stored therein
• Any interruption or cessation of transmission to or from this Website
• Any bugs, viruses, or other harmful code that may be transmitted through this Website by any third party
• Any failure or delay in performance due to causes beyond TrustFully’s reasonable control

IN NO EVENT SHALL TRUSTFULLY’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO YOUR USE OF THIS WEBSITE EXCEED ONE HUNDRED DOLLARS ($100.00). SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Nothing in this Section limits TrustFully’s professional responsibility obligations to clients under an executed engagement agreement, the Missouri Rules of Professional Conduct, or any other applicable professional liability standard. These limitations apply only to your use of this Website and its general informational content.

11. Indemnification

You agree to defend, indemnify, and hold harmless TrustFully, STL Estate Plan LLC, and their respective members, managers, attorneys, employees, agents, and contractors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in connection with:

• Your use of or access to this Website
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Any content you submit, post, or transmit through or in connection with this Website
• Your misuse of any information obtained from this Website

12. Governing Law and Dispute Resolution

Governing law. These Terms and any dispute arising out of or relating to your use of this Website shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to its conflict of laws principles.

Jurisdiction. You agree that any legal action or proceeding arising out of or relating to these Terms or your use of this Website shall be brought exclusively in the state or federal courts located in St. Louis County or the City of St. Louis, Missouri. You hereby consent to the personal jurisdiction of such courts and waive any objection to the laying of venue in such courts.

Dispute resolution. TrustFully encourages you to contact us directly at support@trustfully.law to resolve any concern or dispute before initiating formal legal proceedings. Most concerns can be resolved quickly through direct communication.

Waiver of class action. To the extent permitted by applicable law, you agree that any dispute arising under these Terms will be resolved on an individual basis only and not as a class action, collective action, or representative proceeding.

13. Changes to These Terms

TrustFully reserves the right to modify these Terms at any time. When we make material changes, we will update the effective date at the top of this page. For significant changes — including material changes to the SMS messaging terms — we will provide additional notice as appropriate.

Your continued use of this Website after any posted change constitutes your acceptance of the updated Terms. If you do not agree to updated Terms, please discontinue use of this Website. For the SMS program specifically, if you do not agree to updated Messaging Terms, please opt out by replying STOP to any TrustFully text message.

We encourage you to review these Terms periodically. The most current version will always be accessible at trustfully.law/terms-and-conditions.

14. Contact Us

If you have questions or concerns about these Terms, our SMS program, or our use of your information, please contact us: